COSMOS User Guide

This guide is entirely around the Co-creation Service Modelling System (COSMOS) application of the Living Lab platform.

About COSMOS

Established from a Living Lab methodology, COSMOS (Co-Creation Service Modelling System) permits the stakeholders involved with social and service innovation to visually and interactively position themselves within their service and social innovation environment, and across several theoretical models. COSMOS is a an open-source web-based application comprising of multiple digital representations of these theoretical models which assist with the identification of inputs and outputs from the innovation process whilst doing so in a co-creative manner. Developed in response to requirements identified as part of the Co-production of Social Innovation in Europe (COSiE) project - a pan-European project across nine countries each delivering unique social innovation pilots - each model within COSMOS has been developed and provided in response to identified aspects of co-creation found within the COSiE project. These models have been purposefully designed to engage stakeholders using a range of input questions, prompts, and comments. By engaging with COSMOS, each participant's replies and comments entered within the application in real-time. These responses lead to the description and identification of roles and responsibilities within the innovation, moral ordering of social innovation, models of change, amongst others - COSMOS provides a real-time, interactive reflection and representation of the co-creation environment. The digital representation of these models, which also allows for the collection of external websites, images and files, and social media and open data sources for simple referencing and wider discussions, can be completed interactively or offline, individually or within a workshop environment. The outputs can then be shared and compared with a range of involved stakeholders in the form of a boundary object to extend the discussion regarding the service and social innovation.

Accessing COSMOS

This section describes how to access COSMOS including user account creation and navigation of the application.

Accessing COSMOS

Logging In

The first page presented to you when reaching COSMOS, is the login screen. There are three options available to you:

  1. Login with the default username and password for COSMOS, provided to you by the Living Lab team;
  2. Login with details provided by an administrator of COSMOS; or
  3. Create an account

Once succussfully authenticated, you will be directed to the Dashboard.

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The ability to 'Create an account' is an adminstrative function controlled within the COSMOS administration feature. Additionally, this function only becomes operational when both the 'Enable new user self-registration' and 'Email' options are enabled in 'Settings'.

Accessing COSMOS

Creating a New Account

In the event you have not been invited to COSMOS, or you wish to register a new account, it is possible to 'Create an account' to access COSMOS. To do this, enter your name and a valid email address. A link to finalise the completion of your new account will be sent to the provided email address.

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Upon clicking register, the following notificaiton will appear:

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Within the email will contain a link to the password reset function where you will be asked to supply a password containing 8 or more characters.

Click the 'Submit' button to save your password.

Depending on the email settings of COSMOS, email used to create a new account may be sent to Spam or Junk folders. Please check these folders. Should there still be issues, please contact info@livinglab.org.uk for further assistance.

Accessing COSMOS

Dashboard

Once logged into COSMOS, you are presented with three main areas within the Dashboard.

These are:

Open project: Where a project has been previously created, these will be visible in the list. It is also possible to search for existing projects and also to display all COSMOS projects, or just display those that you have created.

The ability to see 'All' projects depends on the permissions granted to you by the COSMOS administrator. By default, you will not have permission to see any other projects.

Create new project: When needing to create a new COSMOS project, it is possible to do so from this area. Also, specific models that should be included in the project are also selected here.

Import project: In some cases, it might be necessary to import an existing COSMOS project. This might be necessary to move or duplicate an existing project. The imported project can then be updated whilst preserving the original version, for example.

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Accessing COSMOS

Open an Existing Project

To open an existing project, simply click on the name of the project in the list. This will then open the project in either editing or viewing mode depending on your permissions on the project.

To search for an existing project, begin typing the name of the project into the 'Search' text box. The list of projects will automatically begin to display matching search results. From here, click on the name of the project to open it:

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To view only your projects, click the 'Just mine' button. This will display just the projects that have been created by you. This button also works with the search function too: the search results will just return those that match the search criteria and your own projects. Click on the name of the project to open it:

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Accessing COSMOS

Create a New COSMOS Project

The COSMOS Dashboard makes it really simple to create a new COSMOS Project. In the 'Create new project' section of the Dashboard, enter a name of your project in the 'Name' field.

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Once entered, select from the Models listed which of those you would like to be included witin your new project. By default, all projects are selected. Once selected click the 'Create' button which will then create the project and take you into the COSMOS Environment.

Accessing COSMOS

Import a Project from a Backup

In the even that you wish to move or restore a back up a COSMOS project, this is completed using the Import project feature form the Dashboard.

In order to import a project, it is first necessary to export a current project. The ouput of the export is a .zip file.

To import a COSMOS project, drag the exported COSMOS, in .zip format, to the dotted-line box or click in the dotted-line box to open your file browser on your device. Navigate to the COSMOS project - again in .zip format - select 'Open' and then click 'Import'.

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The imported project will appear at the bottom of the 'Open project' list.

When the project is imported, you will then become the owner of the project.

Accessing COSMOS

Exporting a COSMOS Project

From the COSMOS Toolbar, it is possible to export a COSMOS project in it's entirity. The exported file - in .zip format - can then be transported and imported into another COSMOS instance

In order to export a project, click the 'Export' button from the COSMOS Toobar. This will immediately download the export to your device.

The default file name of the export will be cosmos-{name_of_project}.zip. From here, the export can be imported to another COSMOS instance, or as a new COSMOS project.

 

Accessing COSMOS

The COSMOS Environment

The COSMOS Environment is divided into three sections: the COSMOS Toolbar which runs along the top of the screen, the Side-Bar Menu which contains the Project Navigation and Model Questions on the left, and the Responsive Model Canvas on the right.

The way in which COSMOS works is based on the input provided from the Model Questions. When answers are provided and completed, the answers to these questions are then displayed, in real-time, in the Responsive Model Canvas:

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As more responses are provided, the Responsive Model Canvas provides a completed visualisation of the model: